Terms of Service
Last Updated: October 4, 2025
Welcome to BidAnchor. These Terms of Service ("Terms") govern your access to and use of BidAnchor's website, software, and services (collectively, the "Service"). By using BidAnchor, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using BidAnchor, you agree to these Terms, our Privacy Policy, and any additional terms that apply to specific features or services. If you do not agree, you may not use the Service.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use BidAnchor. By using the Service, you represent and warrant that you meet these requirements.
3. Account Registration
3.1 Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized access or security breach
3.2 Business Use
BidAnchor is intended for business use by contractors, tradespeople, and service providers. You represent that you are using the Service for legitimate business purposes.
4. Subscription and Payment
4.1 Free Trial
- New users receive a 30-day free trial with full access to all features
- No credit card is required to start your trial
- Trial accounts may be limited to 10 clients
- We reserve the right to modify or discontinue free trials at any time
4.2 Paid Subscription
- After your trial ends, you must subscribe to continue using the Service
- Subscription fee: $10/month (subject to change with 30 days notice)
- Subscriptions are billed monthly in advance
- You authorize us to charge your payment method on file
- All fees are non-refundable except as required by law
4.3 Payment Processing
- Payments are processed through Square, Inc.
- You agree to Square's terms and conditions for payment processing
- BidAnchor does not charge transaction fees on invoices sent through the platform
- Square's standard payment processing fees (2.9% + 30ยข) apply when your clients pay by credit card
4.4 Cancellation
- You may cancel your subscription at any time from your account settings
- Cancellation takes effect at the end of your current billing period
- You will retain access until the end of your paid period
- No refunds for partial months
5. Acceptable Use
5.1 Permitted Use
You may use BidAnchor to:
- Create and send quotes and invoices to your clients
- Manage your client relationships
- Track payments and business activities
- Upload photos and documents related to your work
5.2 Prohibited Use
You may NOT use BidAnchor to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Send spam, unsolicited emails, or fraudulent content
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm others
- Impersonate another person or entity
- Use the Service for illegal gambling, adult content, or prohibited services
- Resell or redistribute the Service without authorization
6. Content and Data
6.1 Your Content
- You retain all rights to the content you create and upload (quotes, invoices, photos, etc.)
- You grant BidAnchor a license to use your content to provide the Service
- You are responsible for ensuring you have the right to upload and use all content
- You must not upload content that infringes on others' rights
6.2 Data Backup
- We perform regular backups of your data
- However, you are responsible for maintaining your own backups
- We are not liable for any data loss
6.3 Data Retention
- Active account data is retained for as long as your account is active
- After account deletion, we may retain certain data for legal or business purposes
- You may request deletion of your data subject to our Privacy Policy
7. Automated Features
7.1 Automated Reminders
- BidAnchor sends automated reminder emails to your clients (quote expiration, invoice due, overdue)
- You are responsible for the accuracy of client email addresses
- You can disable automated reminders in your settings
- We are not liable for emails that fail to deliver or are marked as spam
8. Intellectual Property
8.1 BidAnchor Property
- BidAnchor owns all rights to the Service, including software, design, and branding
- You may not copy, modify, distribute, or reverse-engineer the Service
- The BidAnchor name and logo are trademarks and may not be used without permission
8.2 Feedback
If you provide feedback or suggestions, we may use them without obligation to you.
9. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. We disclaim all warranties, express or implied, including:
- Merchantability and fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free operation
- Accuracy or reliability of results
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- BidAnchor is not liable for any indirect, incidental, special, or consequential damages
- Our total liability is limited to the amount you paid in the 12 months prior to the claim
- We are not liable for service interruptions, data loss, or third-party actions
- Some jurisdictions do not allow limitations on liability, so these may not apply to you
11. Indemnification
You agree to indemnify and hold BidAnchor harmless from any claims, damages, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Content you upload or share through the Service
12. Termination
12.1 Termination by You
You may cancel your account at any time from your settings page.
12.2 Termination by Us
We may suspend or terminate your account if:
- You violate these Terms
- Your account is inactive for an extended period
- We are required to do so by law
- You fail to pay subscription fees
12.3 Effect of Termination
- Upon termination, your access to the Service ends immediately
- You may request an export of your data within 30 days
- We may delete your data after 30 days
- Provisions that should survive termination (liability, indemnification) will survive
13. Changes to Terms
- We may modify these Terms at any time
- We will notify you of material changes via email or in-app notice
- Continued use after changes constitutes acceptance
- If you don't agree to changes, you must cancel your account
14. Governing Law and Disputes
14.1 Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
14.2 Dispute Resolution
- Any disputes should first be addressed through informal negotiation
- If unresolved, disputes will be settled through binding arbitration
- You waive the right to a jury trial or class action lawsuit
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BidAnchor.
15.2 Severability
If any provision is found invalid, the remaining provisions remain in effect.
15.3 No Waiver
Our failure to enforce any right does not waive that right.
15.4 Assignment
You may not assign these Terms. We may assign them without notice.
16. Contact Information
If you have questions about these Terms, please contact us:
By using BidAnchor, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.